BSA have added insult to injury this week by offering $50 vouchers to reward good customer service, even as installers are tallying up the hundreds of dollars in unfair fines the contractor has imposed on them this year. The reward is particularly outrageous given that new contracts recently handed out by BSA make good customer service even harder to provide.
A statement from Foxtel saying new contracts that exploit subcontractors and impose cuts in pay and unfair fines have nothing to do with them is disingenuous and insulting says the CEPU – the Communications Union. CEPU NSW Assistant Secretary Shane Murphy said that Foxtel has every power over which contractors they select to provide installers of Foxtel boxes in customer’s
Foxtel installers came out in force today at Trades Hall to launch a campaign calling on the Pay TV giant to intervene and fix up new work contracts that cut pay rates and impose harsh fines for taking a sick day. New contracts issued byFoxtel contracting companies BSA and Downer will severely undermine customer service standards and income security for
ACTU MEDIA RELEASE The workers who install home services for pay TV operator Foxtel should have secure jobs and fair pay and conditions in line with Australian workplace standards, say unions. The ACTU is backing a new campaign for secure jobs for pay TV installers, which is launched by the Communications Electrical and Plumbing Union today. ACTU President Ged Kearney
After long and protracted discussions, both the CEPU and the TWU have settled the demarcation dispute between both organisations resulting in Unions NSW issuing the attached statement for publication. The CEPU welcomes this sensible agreement reached with the TWU that has provided for this Australia Post Union coverage determination to be made by Unions NSW. The CEPU and its strong
Following further discussions with Australia Post it has been agreed for ‘individual’ SBD rounds to be jointly assessed at the local level for conversion back to single bundle delivery where SBD is not the most effective methodology. In the most recent SBD Dispute Update on 11 November 2011, members were informed of the following agreed criterion for initial SBD rollback:
The following represents the present position on the SBD Dispute given the further talks between your CEPU representatives and Australia Post senior management on Friday, 4 November 2011. These talks focused on the information gathered from the three Working Groups covering: 1. Front Letter Carrier (FLC) 2. Safety 3. SBD/Single Bundle Delivery comparison time trials/audits. Present Criterion at this stage
The Labor Government has acted on its commitment at the 2007 and 2010 elections to introduce legislation to abolish the Australian Building and Construction Commission. This year the ABCC has been forced to admit that it illegally interrogated 203 people up to November last year, misusing the draconian powers available to it. The fact that the government will finally