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Corporate
Workers and Subbies Both Get Short End of the Stick Through
Telstra's Wedge
Monday 7 July 2008
Telstra is about to introduce it’s new
“Optimisation Project” to it’s field workforce.
This project is expected to have field staff working within
one or two exchanges areas from there home if they live in
their work area, or to the closet two exchanges within the
employees work area.
Further, management now have an expectation on the field
workforce that each individual CT must commit to a certain
number of jobs per day and if that work cannot be completed
then they must contact their team leader to provide reasons
to why this work was not covered.
Under the current terms of conditions of employment for EBA
staff there is no
requirement for CEPU members to provide to their team leader
any exact job quota number per day.
“The
CEPU advises members not to commit to the
job
quota system that is
being proposed by Telstra management under the disguise of
Telstra’s Optimisation Project.”
If any member is pressured or threatened to commit to the
job quota system they should seek advice from the CEPU
immediately.
Through
this new “optimisation project”, Telstra expects to lift
it’s Monday – Friday work cycle productivity by having
CTs complete more work during
the cycle, limiting work that is provided to
sub-contractors. However, they will move toward a system of
providing any excess work that requires completion on
weekends to sub-contractors. Effectively reducing Telstra’s
workforce overtime bill by using sub-contractors as cheap
weekend labour.
Telstra management, through this project, are attempting to
wedge their labour resources against each other. On a week
day Telstra workers are good enough to cover most of the
work while limiting subbies’
work, though subcontractors will be provided the majority of
their work as Telstra’s preferred workforce.
In the future, Telstra workers may choose to put their
family commitments above their commitments to overtime when
it is required. And as for subbies,
they may choose to reconsider what service they will provide
to Telstra whilst they continue to be used as cheap
weekend-only labour. |
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